FREQUENTLY ASKED QUESTIONS

You Asked, We Answered

At Moissanite by G, the complete satisfaction of our customers is always our top priority. Check out some of our frequently asked questions below, and feel free to get in touch if you need additional information.

1. What is moissanite?

Moissanite a beautiful and rare mineral which occurs naturally in the form of silicon carbide. The stone was discovered by a French chemist called Henri Moissan in 1893. While examining rock samples from a meteor crater in Arizona he saw the crystal and mistook it for a diamond. Moissanite has a refractive index that is higher than that of a diamond and gems such as ruby and sapphire making it an absolutely brilliant gemstone. A moissanite gem is approximately one-tenth the cost of a mined diamond of equal size and quality.

2. Why should I go with moissanite?

It is extremely affordable and will fit your budget.
The stone boasts of luster, brilliance, and fire, which is not commonly found in other stones.
It has a high refractive index, which means that it sparkles a lot and there are flashes of rainbow light.
It is extremely durable, tough, and hard, so you know that it can become a family heirloom.
You can easily create a custom engagement ring that will be according to your specifications.

3. Can I speak to someone?

Yes! We offer all clients a free online 1:1 consultation should you wish to have one. This way you can obtain professional advice and clarity on the process.

4. Do you offer any payment options?

Yes we do!

1. Full payment on order
2. 50% deposit on order and 50% upon collection.
3. 3-month pay-to-own with no increased fees.

5. How long before I receive my order?

Only 4 - 6 weeks